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(03) - 9042 1173

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info@naturalcomfort.com.au

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2/230 Burwood Rd, Hawthorn 3122 Victoria - Australia

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Frequently Asked Questions

Frequently Asked Questions About Shopping at Natural Sleep

What materials are used in Natural Sleep mattresses?

Natural Sleep mattresses are made from organic, eco-certified latex, which is derived from Earthfoam. We are committed to using sustainable and eco-friendly materials in all of our products, and we ensure that our mattresses are both comfortable and environmentally responsible.

What is the warranty on Natural Sleep mattresses?

We offer a 10-year warranty on all of our mattresses. If you experience any defects or problems with your mattress within the first 10 years of use, we will repair or replace it free of charge. Please refer to our Warranty page for more details.

What is the return policy?

We have returns on manufacturing defects only, and not for change of mind. If your products has a deemed manufacturing defect you will be eligible for it to be repaired or replaces as per the warranty.

How long does shipping take, and what are the shipping costs?

Shipping times vary based on location and the shipping method chosen. Standard shipping typically takes 3-5 business days, while expedited options are available. Shipping costs are calculated at checkout and may vary based on the destination and package weight.

Is my personal information secure?

Yes, we take your privacy very seriously. All transactions on our site are secured with SSL encryption, and we never share your personal information with third parties. You can read more about our Privacy Policy on our website.

Sleep Better, Live Better

Natural Sleep is committed to providing you with the best sleep experience. Our mattresses are designed to improve your sleep quality and your overall quality of life. We believe that a good night’s sleep is essential for a healthy and happy life, and we’re here to help you achieve that.

Natural Sleep

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